Doing Business with Us
We are not an IT company, can we talk to you about content?
Yes. However, please understand that we specialize in creating technology-related content only. Your primary business focus may not be information technology, but we can create content that talks about the software, infrastructure, or technology behind your main product or service.
For example, if you are a payment card gateway company, you may want to let the world know about some of the technologies behind your services. This is where we come.
Do you work with other content marketing agencies?
Yes, we do. We are also a white-label agency when it comes to that. Please send us an email at info@prodataskills.com, or fill in the form from the Contact Us page to let us know more about your needs.
We want a set number of articles per month. Do you offer any retainer package?
Yes, of course. If you want to talk about it, just email us at info@prodataskills.com, or fill in the form from the Contact Us page to let us know more about your needs.
Can we try one or two free samples before asking you to write more for us?
Unfortunately, we don’t offer a “try before buy” option. We are more than happy to chat with you about your content needs. You can also see some of the contents we have produced over time from the Samples page. The sample list is regularly updated.
I am a writer, can I write for you?
Of course! We would love to hear from you. Just head over to the “Work With Us” page, see who we are looking for, and then email us at info@prodataskills.com, or fill in the form from the Contact Us page and post it.
Our Content
What types of content do you create?
Our primary content offering includes articles and blogs, whitepapers, tutorials and how-tos, case studies, and eBooks. We also create onboarding guides, product documentation, website copy, and social media content. Other contents we create include infographics, landing pages, and short instructional or demo product videos.
What technologies do you create content about?
Pretty much everything under the sun in information technology. We write about both established and emerging technologies.
What does your content include?
It depends on the type of content and its target audience. For example, thought leadership articles meant for decision-makers won’t have detailed screenshots, diagrams, flowcharts, and scripts, but these can be present in a deep-dive technical how-to article meant for engineers. A case study may include just enough technical information for everyone’s understanding, whereas an eBook may contain more detailed information.
What will be the length of the content you create for us?
It depends on the type of content we are producing for you. For example, blogs and articles can be anywhere between 900 to 1,800 words, within a median of 1,500 words. Whitepapers can be up to 6,000 words and eBooks up to 10,000 words. These figures aren’t set in stone - they are just indicative.
What format will the content be delivered in?
It depends on how you want us to deliver your content. Usually, we create and deliver content in Google Docs. That’s because it makes it easy to share and collaborate on the document with the client. However, if you prefer any other format (e.g., Markdown, HTML, MS Word, PDF), we will deliver in that format as well. If you want us to upload to your CMS, we can do that too.
Our Workflow
How does the entire process work?
Please see the page How We Work With You for a detailed explanation of our workflow.
How many revisions can we request?
We don’t work in a way where you are kept in the dark before we give you the final output and you don’t hear from us. We believe the best results in content marketing are achieved through collaboration. When we create a content outline or the content draft, we share it with you for comments, recommendations, and corrections. Based on your feedback, we ensure the final delivery meets your expectations. Typically, our clients go for only one iteration of feedback.
What’s the turnaround time for a piece of content?
It depends on the type of content. For articles and blogs of up to 1800 words, it’s four weeks. For whitepapers, it’s six weeks. For eBooks, it can be up to eight weeks. For instructional videos, it can be more. This turnaround time includes the outline creation and review process from your end and our internal editing phase.
Please remember that the longer it takes for you to review and approve our proposed outline for a piece of content, the smaller the time window we have to create it, and it may impact the deadline.
Can we provide you with a detailed content brief and our own content outline?
Of course. We have a content brief template for specifying details about your content needs. Just send an email to us at info@prodataskills.com and we will send that to you. Fill in that form with as many details as possible, and send that back to us. You can also use your own content brief document. Remember, the more information you specify, the more it helps us to help you.
Do you do SEO research?
Usually, clients tell us what SEO keywords to include in the content and how many times to include each of those keywords. Also, most clients have their internal SEO teams to optimize the content further.
We can do the SEO research if you prefer. However, it will be part of a separate time and pricing arrangement.
Our Work Quality
How authentic is your content?
We guarantee that ALL our content is 100% authentic and plagiarism-free. We perform extensive research on any topic before writing about it. The technical review process ensures fact-checking of all information. Also, we use references from reputable sources only.
Once I assign you a content brief, how will I know what the finished product will look like?
Simple. When we get a brief from you, we will create an outline for it. We will send that outline to you for review. You can add to that outline, modify it, or recommend any changes. We make those changes to the outline, and the content outline is locked from that point. The outline becomes the basis of the content we create for you, so you know exactly what you are going to get in the first draft submission.
How experienced are your content authors?
Our authors have experience across a myriad of information technology facets. These include infrastructure, operating systems, software development, networking, system administration, database management, cloud, distributed systems, DevOps, testing, gaming, ERP, FinTech, web development, cyber security, IoT, big data analytics, machine learning, and artificial intelligence.
Our content authors are experienced engineering practitioners in their field of expertise and also accomplished writers. Most of them are also HubSpot content marketing certified. When we accept your content brief, we ensure only authors experienced in the related technologies are working on it.
Can we see a sample of your work?
Some samples of our work can be seen on the Samples page. We are always updating that list.
What about our privacy when you are working with our competitors?
Excellent question. When we work with you, we don’t share any information about your products, services, or technologies with ANY of our other clients, nor do we disclose any agreement with you to them. And vice versa.
After Delivery
Who owns the content once it’s completed?
You, of course. Just so that we are clear about legalities, any third-party products, services, or technologies mentioned in the content may be registered trademarks of the respective vendor.
Do you report on an article’s performance?
We don’t (and can’t) report on a content’s performance after it’s delivered to you as we don’t know your publishing timeline, nor are we involved in your publishing process. Also, most organizations prefer to use their own digital analytics metrics and custom dashboards for that kind of analysis.
However, we can help you set up digital analytics metrics and dashboards to track your contents’ performance if you prefer. This will be part of a separate time and pricing arrangement.
Do you promote and create placement for our articles?
We don’t (and can’t) promote the content after it has been delivered to you as we don’t know your publishing timeline, nor do we have access to your social media channels. However, when we see one of the content we created for you has been published, we let the world know about it from our own social media channels.
Pricing and Payments
What’s your pricing model?
We can’t explain it in one or two sentences as it depends on a few factors. For example, the pricing will depend on the type and length of the content we produce for you, whether we create a set number of content for you every month or if it’s a once-off task. Other peripheral work components like interviews (e.g., when creating case studies) or SEO research will vary in pricing and may have an hourly component. However, just to give you an idea, our standard blog posts start from US$950.
The easiest way to know about it is to email us at info@prodataskills.com with your specific requirements.
How does your payment process work?
We send you an invoice after the final version of the content has been delivered (for once-off assignments) or at the end of every month (for retainer packages). You can pay us via PayPal, direct bank transfer, or bank cheques. At the moment we can’s process card payments, and we don’t accept personal cheques.
What happens if I don’t like your work? Is there a money-back guarantee?
There’s no money-back guarantee. However, we guarantee that you are happy with our work and professional approach.
Miscellaneous
I have more questions. How do I contact you?
Send us an email at info@prodataskills.com, or fill in the form from the Contact Us page to let us know.